Privacy Policy
Effective Date: August 25, 2025
Last Updated: January 2026
Privacy Policy
This Privacy Policy explains how PartsAndHardware.com (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website, create an account, place an order, or otherwise interact with us.
By accessing or using our website and services, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide to Us
We collect personal information that you voluntarily provide when you:
• Create an account
• Place an order online or by phone
• Contact us with questions or concerns
• Sign up for email newsletters, promotions, or marketing communications
• Submit comments, reviews, or other content through our website
This information may include, but is not limited to:
• Name
• Email address
• Mailing or postal address
• Phone number
• Payment information (credit card details are processed securely by third-party payment processors and are not stored on our servers)
• Optional information such as gender or birthday, if provided
Information Collected Automatically
When you visit or interact with our website, we may automatically collect certain information about your device and usage, including:
• IP address
• Browser type and version
• Device and operating system information
• Pages viewed and actions taken on the site
• Referring URLs
• Date and time of access
This information is collected through cookies, pixels, log files, and similar tracking technologies.
Cookies and Similar Technologies
We use cookies and similar technologies to:
• Enable essential website functionality
• Process transactions and maintain site security
• Analyze traffic and usage patterns
• Improve website performance and user experience
• Support marketing and promotional efforts
You may manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain features or functionality of the website.
Where required by applicable law, we recognize Global Privacy Control (GPC) signals and will treat them as a request to opt out of the sale or sharing of personal information.
Why We Collect Your Information
We use the information we collect to:
• Process, confirm, fulfill, and ship orders
• Communicate order confirmations, shipping details, and transactional notices
• Respond to customer service inquiries and support requests
• Notify you of significant updates such as policy changes, operational changes, or product recalls
• Send newsletters, promotions, discounts, and marketing communications (unless you opt out)
• Analyze trends and usage patterns to improve our business operations, website, and technology
You may browse our website without creating an account. However, certain personal and payment information is required to complete a purchase or provide customer support.
We respect your right not to share personal information. Information is collected only when you choose to provide it.
Your Communication Choices
If you wish to stop receiving promotional emails, you may unsubscribe at any time using the link included at the bottom of each marketing email. Transactional or service-related messages (such as order confirmations or shipping notices) will still be sent as necessary.
How We Share Your Information
We do not sell your personal information.
We may share limited personal information with trusted third-party service providers who assist us with:
• Payment processing
• Order fulfillment and shipping
• Email delivery and customer communications
• Website hosting, analytics, and security
These service providers are authorized to use personal information only as necessary to perform services on our behalf and are not permitted to use it for their own purposes.
In the event of a merger, acquisition, or sale of PartsAndHardware.com, customer information may be transferred as part of the business assets.
We may also disclose personal information as required to comply with applicable laws, legal processes, or governmental requests, or to protect the rights, property, or safety of our business, customers, or others.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. We do not sell products intended for children.
If you believe a child has created an account or provided personal information without parental consent, please contact us at about@partsandhardware.com, and we will promptly delete the information.
Links to Third-Party Websites
Our website may contain links to third-party websites we believe may be helpful or relevant. PartsAndHardware.com is not responsible for the content, security, or privacy practices of those websites. Accessing third-party sites is done at your own risk and subject to their privacy policies.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
California and Additional State Privacy Rights
Depending on your state of residence, you may have additional rights regarding your personal information, including the right to access, correct, delete, or limit the use of your data, as provided under applicable state privacy laws such as the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
You may designate an authorized agent to submit a request on your behalf. We may require verification of your identity and confirmation of the agent’s authority.
If we deny a request, you may appeal our decision by contacting us using the information provided above.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.